shipping

In-Person

First and foremost, I love in-person pick-ups, deliveries and transactions. If you're in the Kingston to Ottawa corridor, let's arrange something! Contact me via email to purchase something you see online. 

 

Etsy 

Currently, for purchases anywhere else in North America you can order on Etsy for shipping.
I use the most economical method to ship your package that includes tracking and $100 
CAD insurance.
Additional insurance coverage can be purchased at your request.

As of August 1st 2022, the Etsy Purchase Protection will be in effect at no additional charge for all orders that are received damage or not at all, up to $250 USDIn the event you receive something damaged, please contact me and we'll get it sorted together.


Some locations in the US may incur a pickup charge, and I am not responsible for these additional fees. 

returns & exchanges

I accept online order cancellations within 24 hours.

In-person returns and exchanges on unused goods are accepted if you contact me within 7 days of purchase. 

If you're unhappy with an order that was delivered via parcel, please contact me within 7 days of delivery and we'll find a happy solution. 

privacy & payment

I love in-person transactions for retail or wholesale deliveries and accept cash, credit card and e-tranfers.

I use the Third Party Payment Provider Square to accept and verify payment by credit card. A full breakdown of Square's Privacy Policy can be found here.

Your privacy online is very important to me.

I will contact you for sales, special events and product release if you sign up to my mailing list only.

 

A full breakdown of my website's Privacy Policy can be found here.